Support Technician

Michael joined the Solutions for Accounting team in May 2006.  Michael comes from an accounts-orientated background where he has gained experience from various accounts roles.  He has various accounts qualifications at AAT level and is also mid-way through the CIMA modules, which he is hoping to complete within the next few years.

In previous employment, along with other accounts duties, Michael has also been responsible for the running and management of IT systems, he has previously acted as first line of support to employees.

Michael's role within Solutions is to deliver effective customer support for predominantly Sage 200/Sage MMS/Line 100, Sage Construct and Sage Line 50 Manufacturing clients.

If you would like to contact Michael with any support-oriented queries you can do so here.

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Internal IT Technician

Barry joined Solutions in September 2006 as a Trainee Internal IT Technician after four years at college studying various subjects including; Music Technology, Electronics and English Language.  After passing his A-Level exams in August 2006 he was offered the job here at Solutions for Accounting, where on a daily basis he is gaining more internal responsibilities and duties.

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Support Technician

Gregor has joined our expanding support team in the Spring 2011 and is currently supporting our Sage 50 clients.

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Support Supervisor

Steve joined the Solutions for Accounting team in January 2004 as a Sage Line 100 Support Technician. Since then  he has also been given the task of supporting Sage MMS, Sage 200 and also Document Management products such as Spindle and the Sage MMS Document Manager.

As well as providing telephone support Steve is also able to write reports within the Sage Report Designer, in Microsoft Access & in Microsoft Excel.

In September 2006 Steve was awarded for his years of hard technical support work and promoted to the role of Support Supervisor.

If you have any support or technical queries regarding Sage products, Steve can be contacted here.

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CRM Implementation Specialist

Anthony has been with Solutions for Accounting for 5 years providing general technical support.  He has recently taken a more active role with Sage CRM products and data reporting tools providing planning, implementation and support.  Anthony is a Sage CRM and MCP (Microsoft Certified Professional) accredited; he is a techie at heart and enjoys anything from taking PCs apart to installing and configuring software to developing his own software.

Anthony's day-to-day role is providing support to the Solutions for Accounting Sage CRM support clients and also modifying existing and new customers' Sage CRM systems to match their most customised requirements.  Anthony is also ACT! Accredited and has the ability to customise and support ACT! systems.

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Support Consultant

Brian McLellan is a household name in the Sage "arena" having been co-founder and director of McLellan Software Design Ltd.  Brian is a qualified Chartered Accountant and is currently supporting the Solutions for Accounting customer base of Sage Line 100, Sage MMS, Sage 200 and Sage Construct customers.

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Sage Consultant

Lee joined Solutions in February 2012. He graduated from the University of Hertfordshire with an honours degree in computer science and joined his first Sage Reseller/Business Partner in August 1996. As a result Lee worked in the partner channel for nearly 16 years primarily supported Line 100, Sage MMS and Sage 200 but also has experience in many of the Sage verticals such as Sage POS and Spindle Professional.

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Sentley Joined Solutions for Accounting in August 2011. He previously spent several years working on Case management systems within a legal firm before moving to the hospitality industry where he worked for both local and national companies in management and EPOS setup. 

At Solutions for Accounting he currently supports Sage 50, Spindle and Solutions Protect. 

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