Support and Development Team

• Michael Jones
• Barry Chadwick
• Steve Smith
• Anthony Arnold
• Brian McLellan
• Nick Hempshall
• Jonathan Clarke
• Shammie Peiris

Support Technician

Michael joined the Solutions for Accounting team in May 2006.  Michael comes from an accounts-orientated background where he has gained experience from various accounts roles.  He has various accounts qualifications at AAT level and is also mid-way through the CIMA modules, which he is hoping to complete within the next few years.

In previous employment, along with other accounts duties, Michael has also been responsible for the running and management of IT systems, he has previously acted as first line of support to employees.

Michael's role within Solutions is to deliver effective customer support for predominantly Sage MMS/Line 100, Sage Construct and Sage Line 50 Manufacturing clients.

If you would like to contact Michael with any support-oriented queries you can do so here.

Back to Top

Internal IT Technician

Barry joined Solutions in September 2006 as a Trainee Internal IT Technician after four years at college studying various subjects including; Music Technology, Electronics and English Language.  After passing his A-Level exams in August 2006 he was offered the job here at Solutions for Accounting, where on a daily basis he is gaining more internal responsibilities and duties.

Back to Top

Support Supervisor

Steve joined the Solutions for Accounting team in January 2004 as a Sage Line 100 Support Technician. Since then  he has also been given the task of supporting Sage MMS, ACT! and also Document Management products such as Spindle and the Sage MMS Document Manager.

As well as providing telephone support Steve is also able to write reports within the Sage Report Designer, in Microsoft Access & in Microsoft Excel.

In September 2006 Steve was awarded for his years of hard technical support work and promoted to the role of Support Supervisor.

If you have any support or technical queries regarding Sage products, Steve can be contacted here.

Back to Top

CRM Implementation Specialist

Anthony has been with Solutions for Accounting for 5 years providing general technical support.  He has recently taken a more active role with Sage CRM products and data reporting tools providing planning, implementation and support.  Anthony is a Sage CRM and MCP (Microsoft Certified Professional) accredited; he is a techie at heart and enjoys anything from taking PCs apart to installing and configuring software to developing his own software.

Anthony's day-to-day role is providing support to the Solutions for Accounting Sage CRM support clients and also modifying existing and new customers' Sage CRM systems to match their most customised requirements.  Anthony is also ACT! Accredited and has the ability to customise and support ACT! systems.

Back to Top

Support Consultant

Brian McLellan is a household name in the Sage "arena" having been co-founder and director of McLellan Software Design Ltd.  Brian is a qualified Chartered Accountant and is currently supporting the Solutions for Accounting customer base of Sage Line 100, Sage MMS, Sage 200 and Sage Construct customers.

Back to Top

Sage Developer and Support Technician

Nick has been working with Sage since completing his degree in Business Computing in 1998. Realising his knack (and patience) for software development he now has several years of experience with Sage 4GL and Microsoft (Visual Basic & .Net) development.

Nick has continuously worked on creating bespoke systems to integrate with Sage systems such as Line 50, Line 100, MMS and ACT! with other systems such as Microsoft SQL Server, MySQL and Microsoft Access.

If you have any queries regarding bespoke development and/or integration with Sage products, Nick can be e-mailed directly here.

Back to Top

Support Technician

Jonathan's role at Solutions for Accounting is to apply his accounting and technical knowledge to support the growing number of Solutions for Accounting Line 50 support customers. Having recently completed ICT and Business Studies at A-level, Jonathan is now studying for his AAT qualification in Accountancy.

In his spare time Jonathan has a keen interest in football and has played for various teams in the past. He has also played the electric guitar for numerous years.

Back to Top

Developer

Shammie is the newest member of the team. He joined Solutions for Accounting in April 2009 to start his career in Commercial Programming. Having completed a BSc in Computer Studies and an MSc in Computer Networks Shammie will join the development team as a Junior Software Developer to learn the Sage 200 Suite.

Back to Top