ACT! 2010 - Overview

With more than 2.7 million individual users, ACT! is the number one selling contact and customer management solution worldwide. The ACT! 2010 Product Family offers a range of solutions geared to individuals, small businesses, and corporate workgroups or teams to assist in increasing individual productivity, improving sales performance, and providing key insight into all customer interactions. Sage offers flexible deployment options including Windows, Web-based, and mobile access solutions to provide timely access to critical contact and customer information. ACT! 2010 is renowned for exceptional end-user adoption, low overall total cost of ownership (TCO), and high return on investment (ROI) for both individuals and organizations.

Make Contact, Build Relationships, Get Results

More Information

Make Contact

Build contact and customer data into a powerful tool that helps drive your business.
Progress efficiently through your day with appointment, task and activity reminders.
Focus on what's important with prioritised task lists.

Build Relationships

Keep customers for life with automated scheduling, follow-ups and tasks.
Keep team members fully informed with shared customer information.
Send letters, proposals and quotes to customers instantly.

Get Results

Meet goals with confidence using advanced sales forecasting tools.
Manage account progress with opportunity tracking.
Help improve your bottom line with the interactive pipeline tool.

How Can ACT! 2009 Improve Your Business?

More Information

It manages you by managing your diary and tasks, and reminds you when to do what.
It manages your contacts by storing them in one place and tracking all documents, emails and phone calls for both you and your colleagues.
It manages your business by monitoring sales opportunities and produces pipeline and forecasting reports.

Target new Prospects
You can use ACT! 2009 to easily analyse historical sales trends, understand the profile of your best customers and using this information, plan effective marketing and sales campaigns.

Generate Business Leads
ACT! 2009 is a comprehensive tool for marketing; you can quickly and easily use existing information or import bought–in data for direct mailshots, faxshots and email communication. For example, select groups of prospects you wish to mail and with the superb integration with Microsoft Word, create an effective direct mail campaign including HTML e-mails.

Convert Leads to Sales
With its own built in sales process system or by designing your own system, you can track all communication with the prospect, ensure maximum service levels are maintained through out the sales cycle and close business quickly and efficiently. Built in reporting improves accuracy of sales forecasts for a single team or a whole sales team.

Improve Customer Relations
ACT! 2009 automatically tracks all communication with your customers including mailshots, letters, meetings and when linked to Sage 50 Accounts provides essential financial information. This ensures a professional interface with your customers and lays the foundation for a long-term relationship and additional sales.