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Act! CRM System Requirements

It is highly advisable to ensure that all your user terminals and file servers comply with the minimum system requirements prior to purchasing your Act! software. If you have any questions contact us to speak to one of our Act! Accredited consultants.

Act! v19 Pro | Act! v19 Premium | Other Act! versions


 

Act! v19 Pro System RequirementsAct! CRM Pro

  • 4 GB available hard disk space
  • SVGA (1024×768) or higher resolution monitor
  • Broadband Internet connection
  • 2 GB system memory (4 Gbyte for 64 bit OS)
  • 1.8 GHz processor
  • Microsoft Update Service must be current and running

 

Works With

  • Microsoft® Office 2010, 2013, and 2016 (Latest Service Packs Recommended)
  • Internet Mail SMTP/POP3
  • Microsoft Internet Explorer® 11.0.1
  • Google Chrome for Windows

 

Supported Operating Systems

  • Windows Server 20084 R2 (64-bit)
  • Windows Server 2011 SBS (64-bit)*
  • Windows Server 2012 (64-bit)
  • Windows Server 2012 R2 (64-bit)
  • Windows 7 SP1 (32-bit and 64-bit)
  • Windows 8.1 (32-bit and 64-bit)
  • Windows 8.1 Pro (32-bit and 64-bit)
  • Windows 8 Enterprise (32-bit and 64-bit)
  • Windows 10 (32-bit and 64-bit)

 

Database Server

Act! Pro uses SQL Server® 2014 Express or your existing installation of SQL Server 2008 R2 or newer. If you would like to use a different edition of SQL Server other than the one provided, please consult Microsoft documentation for specific requirements for that edition.

Act! CRM Premium

Act! Premium

Act! v19 Premium System Requirements

Access via Windows®

System Requirements

  • 4 GB available hard disk space (4 GB if product is downloaded)
  • SVGA (1024×768) or higher resolution monitor
  • Broadband Internet connection
  • 2 GB system memory, 4 Gbyte for 64-bit OS
  • 1.8 GHz processor
  • Microsoft Update Service must be current and running

 

Works With

  • Microsoft® Office 2010, 2013, and 2016 (Latest Service Packs Recommended)
  • Internet Mail SMTP/POP3
  • Microsoft Internet Explorer® 11.0.1
  • Google Chrome for Windows

 

Supported Operating Systems

  • Windows Server 20084 R2 (64-bit)
  • Windows Server 2011 SBS (64-bit)*
  • Windows Server 2012 (64-bit)
  • Windows Server 2012 R2 (64-bit)
  • Windows 7 SP1 (32-bit and 64-bit)
  • Windows 8.1 (32-bit and 64-bit)
  • Windows 8.1 Pro (32-bit and 64-bit)
  • Windows 8 Enterprise (32-bit and 64-bit)
  • Windows 10 (32-bit and 64-bit)

 

Database Server

Act! Premium uses SQL Server® 2014 Express or your existing installation of SQL Server 2008 R2. Act! has also been certified against existing installations of SQL Server 2012 and 2014. If you would like to use a different edition of SQL Server other than the one provided, please consult Microsoft documentation for specific requirements for that edition.

Act! Premium v19 (access via web or mobile)

Server System Requirements

  • 4 GB available hard disk space 
  • SVGA (1280×768) or higher resolution monitor
  • Broadband Internet connection
  • 2 GB system memory, 4 GB for 64-bit OS
  • 1.8 GHz processor
  • Router and/or Firewall tht supports IPv4 NAT or IPv6
  • SSL Certificate (if Https:// encryption required)

Supported Operating Systems

  • Windows Server 20084 R2 (64-bit)
  • Windows Server 2011 SBS (64-bit)*
  • Windows Server 2012 (64-bit)
  • Windows Server 2012 R2 (64-bit)
  • Windows 7 SP1 (32-bit and 64-bit)
  • Windows 8.1 (32-bit and 64-bit)
  • Windows 8.1 Pro (32-bit and 64-bit)
  • Windows 8 Enterprise (32-bit and 64-bit)
  • Windows 10 (32-bit and 64-bit)

Database Server

Act! Premium uses SQL Server® 2014 Express or your existing installation of SQL Server 2008 R2 or newer. If you would like to use a different edition of SQL Server other than the one provided, please consult Microsoft documentation for specific requirements for that edition.

Supported Browsers

  • Internet Explorer® 11.0.1
  • Chrome™ Browser for Windows

 

Supported Office Integrations

  • Microsoft® Office 2010, 2013, and 2016 (Latest Service Packs Recommended)
  • Microsoft Word 2010, 2013 and 2016 (required for integration features only, latest Service Packs Recommended)
  • .NET 4.0 (required for integration features only)

 

Mobile Client System Requirements

  • Safari® for iPad® 
  • Safari for iPhone®
  • Chrome™ Browser for Android Access

 

SQL Server Edition Recommendations

SQL Express limits CPU cores/sockets, memory used by SQL and the size of your data file to 10GB. For this reason, we recommend SQL Standard for any deployment over 20 users or 2GB in size. Individual performance may vary based on actual database size, hardware variations, and product usage.

Other Act! Versions

System Requirements for other supported Act! CRM versions

Act! v17 Pro

Act! v17 Premium

Act! v16 Pro

Act! v16 Premium