Solutions Support
The Solutions support team are dedicated to keeping your systems online and your Users enabled.
World class support
Award-winning support team
At Solutions for Accounting and CRM we are are very proud of our award winning Solutions support team and the high level of service we are able to provide our loyal customers.
All of our technicians and consultants receive continuous product training, and maintain formal up-to-date accreditations with the technologies they support
The Solutions Support team includes consultants who have decades of experience working in the industry and specialists who are AAT accredited. This wealth of knowledge means that we can better understand your queries, gauge impact and provide the appropriate solution.
We pride ourselves on providing first class customer service and as such we are constantly looking for ways to enhance your support experience.
The Net Promoter Score rating ranges from -100 to +100. Based on global NPS standards, any score above 0 is considered “Good”, above 50 is “Excellent,” and above 70 is considered “world class.”
The NPS is a rating system that represents the loyalty of your customer base.
Support for your software
Product support
Sage accounting support
With our dedicated accounting technicians on hand to assist, your staff are never alone.
Sage systems deliver leading financial performance and our experts ensure your business is fully supported.
Sage CRM support
As a Sage Platinum Partner our leading support team are best placed to support your systems.
Sage CRM provides the tools to enhance your relationship with your prospects and customers, whilst being fully supported by our experts.
Act! CRM support
As an Act! Diamond Partner and Act! Premier Trainer, our team have the knowledge and experience to help you transform the way you do business, creating opportunities for you to drive improvement.
Salesforce support
As a Salesforce Certified Partner, our award winning team will support you and your processes, enabling you to maximise the use of your system ensuring you get a return on your investment.
Read some client success stories of business we support, like the DJH Group.