Service management software
Protean Software is service management software that streamlines business processes for companies that are associated with equipment supply, installation maintenance and hire.
Save time and money
Protean service management software
With over 20 years of experience, our expert team know how important it is to have a system which can help your business perform more efficiently. With Protean, you can combine tools to improve how your business operates while helping you grow your existing relationships with your customers.
Our highly knowledgeable team will ensure you know how to make the most out of Protean by relieving management and administrative personnel from the strenuous and tedious piles of paperwork related to supplying, installing, maintaining and hiring equipment. We will help you through every step of the implementation process, from consultation to the support that you will receive once your business is up and running.
Read more about how our client, Morris Vermaport, integrated Sage 200 and Protean software.
Maximise productivity
With Protean service management software you can
Increase efficiencies
Improve quality of customer service
Place important customer information at the fingertips of your front line staff. Have the ability to validate first time fix rates and prompt responses to enquiries to take advantage of repeat business.
Protean service management software will help you build loyalty and trust in your services by giving your customers precise maintenance contract/job billing information on time, every time.
Give your customers the power to log new works and access to their information.
Manage less systems
Save time and effort re-entering information that was previously produced by hand within your organisation, such as timesheets and job records.
With Protean your systems and data integrity will be kept up to standard regardless of staff turnover in the organisation.
Maximise profitability
Save time and money by providing engineers with the right parts when they go on-site. With quick and easy access to practical stock profile of parts in your stores you have access to important data that can analyse the profitability of jobs/contracts at your fingertips.
Stay in control of your business with pinpoint machines that notify customers when they need to be replaced. With Protean you can avoid being charged penalties for not meeting a Service Level Agreement (SLA).
Award-winning service and support
Why Solutions?
At Solutions, we have been supporting business systems for more than 25 years. We understand the pressures that SMEs face, and we’ve built a portfolio encompassing add-on solutions that solve critical business problems.
Credit Hound credit control software can help you work more proactively and reduce time-consuming credit control tasks. We want to share our wealth of knowledge and experience with you, to help your business adopt Credit Hound to manage disputes, improve cash flow and automate many of your day-to-day credit processes.
Our experienced consultants will train your teams to a high standard ensuring you make the most of your software. It’s important you get a return on your investment, enabling you to be efficient and knowledgeable when using your new system.
Our expert team will ensure Credit Hound is configured to support your business effectively and will help you through every step of the implementation process, from consultation to supporting your software and your business once you are up and running.
