Cim50
CIM50 helps rotational moulding company streamline manufacturing processes.
A Customer Success Story
At Solutions, whether it’s software or support, we pride ourselves on delivering an excellent service.
That’s why we love to hear when our clients are happy with what we’ve provided. In this case study, we asked our client Rototek what they thought of working with us and how the service and software we provided has benefited their time and processes.
Project background
The client
Rototek is a technical Rotational moulding company founded in 1993 with a custom-built, state of the art rotational moulding machine surpassing many that were available commercially at the time. Since then, the company has established itself as a high-quality trade rotational moulder.
Rototek aims to be a world leader in technical rotational moulding of plastics, offering a complete service to their customers, from concept to finished product. One of the great strengths of the Rototek business is the knowledge and expertise which has been gained through the development and production of a wide range of different mouldings for various markets.
Greater financial control
The challenge
Prior to contacting Solutions for Accounting, Rototek were using two basic manual systems to manage stock and parts ordering. Whilst this had been efficient during the company’s formative years, as the business grew the duplication of data input caused mistakes to be made in stock invoices and delivery notes.
In order to minimise the risk of those mistakes occurring, the finance team had to double-check all documentation that was coming in and going out. This became a huge drain on resources as it meant that the company needed a full-time member of staff to keep on top of day-to-day material ordering. To accommodate their growth plans, Rototek needed a truly robust and scalable platform that could provide them with real-time visibility and illuminate all aspects of their stock control.
In the past, Rototek struggled with limited access to data, and the lengthy process of producing reports was costing the organisation both time and money. The team were reliant on Excel for a lot of their production and stock-checking procedures and it was clear that there was a need for real-time access to data and dashboards
As well as being a drain on the finance team’s time, Rototek found that these processes were also slowing down their ability to quote for work. This meant that the company were struggling to accommodate new customers as they were unable to quickly respond to sales enquiries. As such, a key driving factor for a new system was the need to reduce the dependency on carrying out manual processes to free up time for the team, allowing them to focus on serving potential new clients.
Given their plans for future growth, the company needed a package that could seamlessly integrate their manufacturing processes along with their financial processes and turn many of the above manual tasks into an automated and standard routine.
An innovative approach
Our solution
Following an initial phone call with Rototek to discuss their key requirements and multiple options of solutions, a consultation meeting was carried out with Solutions For Accounting and CRM’s Operations Director, Sean Graham, who was quickly able to identify that CIM50 would be the right system to match Rototek’s needs, and could support their plans for future growth.
In discussing why he chose Solutions for Accounting and CRM, Rototek’s Operations Director, Shaun Mills, had this to say:
We had heard horror stories of people with different types of systems installed that didn’t suit their business and we knew of Solutions for Accounting through the media, word of mouth and other companies who had recommended them. We had an initial discussion over the phone which led to a working meeting looking at what we thought we needed the software for. Solutions listened to our requirements and explained to us what we actually needed, and they were right.
Shaun Mills, Operations Director, Rototek
As mentioned, one of the key issues for the company was that they spent a lot of time manually checking stock invoices and delivery notes to minimise the risk of potential human error. CIM50’s Stock Control Module would simplify this process by illuminating all aspects of Rototek’s stock position. With several customisable analysis codes and the ability to easily amend sales order despatches or purchase order receipts, the financial team would be able to monitor key indicators of stock quickly whilst reducing the risk of errors occurring due to manual processes.
In addition to this, CIM50 would be able to improve the structure of the company’s part numbers and BOM’s so that they were easily identifiable and meaningful to users, which would help to prevent accidental duplication.
As part of the consultation process by Solutions for Accounting and CRM, it was important to not only consider improving Rototek’s current operations but also to explore ways in which they could get the most out of CIM50 to improve their overall efficiency. In addition to the Stock Control Module, the Planning Module within CIM50 would be able to speed up Rototek’s current processes by recommending purchase orders and works orders based on demand held within Sage 50.
Solutions Operations Director, Sean Graham, said:
By clearly explaining how the Planning Module in CIM50 worked, we were able to standardise how the company’s purchasing information was held in the system and to be more strategic in how much stock to hold and when to place orders. Throughout the consultation, we discussed the benefits that CIM50 could deliver to Rototek and the information that needed to be captured to provide these features. We were then able to create excel templates for recording of all the necessary information, and these were easy and efficient methods of inputting the data which meant that the company could benefit from the software features far quicker than if they had been updating records individually.
Sean Graham, Operations Director, Solutions for Accounting and CRM
Streamlined and efficient
The outcome
Following the successful implementation of CIM50, Rototek have been able to utilise and adopt the powerful functions of a more efficient and user-friendly system. Since the migration, they have been able to improve their processes for billing materials and quotations through production planning.
When discussing how CIM50 has benefited Rototek and its processes, Shaun Mils, Operations Director said:
Without the help we’ve had from Solutions for Accounting with implementing the system, I don’t see how we could have come so far, so quickly. The streamlining of our processes and systems has given so much time back to key personnel, allowing them and the business to grow. What used to take hours is now done with a click of a button, providing us with all the necessary information on what we need purchase with up-to-date costings.
Shaun Mills, Operations Director, Rototek
Rototek are confident that the implementation of CIM50 has allowed their company to grow and will continue to do so by giving time back to their staff, and streamlining their processes. The time taken to produce quotes for potential customers has reduced significantly and has allowed the company to quickly expand their client base.
Our final question to Shaun was whether he would recommend Solutions for Accounting and CRM as a provider and here’s what he had to say:
Of course. We couldn’t find a more knowledgeable company that has a sales approach whereby they will sell you what you actually need. They were very patient with us as implementing a new system was a huge step for us. They were there every step of the way to ensure we had exactly what we needed, and they explained everything clearly to ensure our understanding was correct all the way, and the training was absolutely excellent.
Shaun Mills, Operations Director, Rototek
If you are interested in finding out more about CIM50 or any of our Manufacturing Management Solutions, then please contact our experts today.
If you’re happy with Solutions for Accounting and CRM as a business partner, then why not get involved in your own case study?
We make sure that the whole process is as easy as possible for you and takes up very little time. If you are interested in taking part in a case study, then speak with your account manager or email out Content Marketing Executive, Georgia, at Georgia.foster@solutionscloud.uk.
