You have carefully selected Sage 200 as your ERP solution and, over time, you have entered into the world of selling your products or business services online.
After researching and seeing endless demonstrations you have opted for Magento. Magento provides your organisation with an eCommerce platform full of features and extensions to assist with configuring Magento to your exact business requirements. Having an eCommerce presence in place is an excellent way to increase revenues.
Unfortunately, as the sales from Magento increase so do the workloads of your employees. An increase in workloads can bring added strains on an organisation. Efficiency suffers, decision making can be affected and costs can rise. Business processes need to be constantly monitored and evaluated in order to improve the performance of employees, increase revenue streams and working capital.
Bringing orders and information together
Magento is a powerful web store environment, but it still needs employees to manually extract its data and rekey that information into Sage 200.
Having disparate business systems and applications puts employees under increased pressure to regularly monitor and act upon data changes that happen within them. Disconnected information that results in repetitive bi-directional data entry is an inefficient use of time and resource. A lack of connectivity between Magento and Sage 200 can bring added challenges when customer orders hit back-office operations and trigger out-of-stocks, order backlogs and duplicate entries.
Order processing is affected resulting in disruptions to cash flow and the deterioration of customer relationships. Having business systems that can ‘talk’ to each other improves efficiency and reduces operational costs associated with order processing. If you are seeing the following in the order management process, it could be time to start looking into Magento integration:
- Repetitive bi-directional data entry between Magento and Sage 200 and other platforms such as Amazon Marketplace and eBay
- Duplicate entries and other administrational errors
- Incorrect product listings
- Delays in order fulfilment
- Misplaced orders
- Decreased customer satisfaction and an increase in returned goods
The above points are all a hidden cost that can be dramatically improved. Have you calculated how much order processing costs your business?
What are the advantages of Magneto Sage 200 integration?
Integrating Magento with Sage 200 can provide an organisation with a competitive advantage. The automation of administration tasks, offering employees real-time visibility of business critical information and improving workflow, can cut order processing costs and improve productivity.
In short, Magento Sage 200 integration brings increased business efficiency and assists employees to make better decisions. Integration and its associated business process automation functionality brings people, departments and business systems together. As a result, a business can process more orders, make fewer mistakes and order transactions will be processed quickly and efficiently. The result is a fully streamlined Magento order management process.
- Removal of repetitive data entry
- Eradication of order processing errors
- Correctly listed product lines
- Significant decrease in order to dispatch times
- Increased visibility of business information e.g. stock levels, order status
- Reduced operational costs
Another tactic to achieving ROI through Magento Sage 200 integration
The eradication of administration tasks surrounding order processing enables a business to reallocate employees and resources to other areas of the business.
This enables them to make a difference in functions that require further resource such as marketing or customer management. A popular sales tactic used by many eCommerce professionals that can provide an improvement in cash flow and increase turnover is maximising upsell and cross sell opportunities. For example, information such as purchase history and customer preferences can all be automatically pushed into a CRM application.
This provides the opportunity to automate the creation and distribution of email marketing campaigns, such as slow moving stock, or it can be used to automatically serve specific website content and email communications that are tailored to the individual customer profile.
Making business systems work for you
Synchronising orders and associated customer information removes a number of manual processes to reduce order processing costs, which can greatly increase a business’s chance of long term success.
Costs are reduced, order fulfilment times are improved and day-to-day operations run efficiently. With an integration solution in place, such as TaskCentre for Sage 200, there are no restrictions for future expansion and growth, enabling you to achieve a fully functional business operation that can grow with you.
For more information on how to integrate Magento with Sage 200, feel free to contact us on 0115 840 5075 or email enquiries@solutionsforaccounting.co.uk
